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HOW IT WORKS

INDIVIDUAL PROJECTS

You have a project that needs completing

1. Pick up the phone and call (or email) Nicola Clark

2. Explain your project, ask any questions

3. Receive an estimation for your work

4. Agree to outsource the work to Nicola Clark, sign the booking form (sometimes a deposit will be asked for at this stage)

5. Send by post, fax , email or ftp anything needed for Nicola Clark to complete the work

6. Nicola Clark will complete your work within the timeframe specified and return it to you

7. You will be given a couple of days to check it over and ascertain that you are happy

8. Then your invoice will be sent as well as a customer service questionnaire

9. Payment is expected within 7 days

ONGOING CONTRACT 

You have ongoing work (admin, accounting data input etc.) that needs to be done

1. Pick up the phone and call (or email) Nicola Clark

2. Explain your situation, estimate how many hours per week / month you will need

3. Nicola Clark will send you a bespoke proposal with a timetable and rate to suit your needs

4. Agree to outsource the work to Nicola Clark – have a discussion about the finer points

5. Sign the booking form and send a deposit (all contract clients will be asked to send a deposit in order to activate their credit account so they can pay monthly; the deposit will be refunded after 6 months)

6. Send by post, fax, email or ftp anything needed for Nicola Clark to complete the work

7. Work will be allocated by you and completed as required – I can either have a weekly / monthly task sheet that I know to be going on with, or you can contact me and allocate work as we go along.

8. You will receive an invoice on the 1^st day of each calendar month detailing work completed the previous month and any charges incurred (e.g.: postage, calls etc.)

9. Payment is expected within 7 days.

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